Privacy Policy

Privacy Policy for Chanel Mathematics

Effective Updated Date: 28th May 2024

1. Introduction

At Chanel Mathematics, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage our services and purchase our products.

2. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and mailing address.
• Student Information: Name, age, grade level, school, and any relevant academic records or performance data.
• Assessment Data: Results from math assessments, including scores, feedback, and areas of improvement.
• Payment Information: Credit card details, billing address, and transaction history.
• Usage Data: Information about how you access and use our website and services, including IP address, browser type, and operating system.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and managing our products and services.
• Communicating with you about your account, purchases, and customer service inquiries.
• Personalizing and improving our products and services based on your needs and feedback.
• Processing payments and managing billing information.
•  Conducting research and analysis to enhance our offerings.
• Complying with legal obligations and protecting our legal rights.

4. How We Share Your Information

We do not sell or share your personal information with third parties, except as necessary to provide our services or as required by law. We may share your information with:

• Service Providers:Third-party vendors who assist us in providing our services, such as payment processors and IT support.
• Legal Authorities: If required by law, or in response to valid requests, by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

You have the right to:

•  Access the personal information we hold about you.
•  Request correction or deletion of your personal information.
•  Object to or restrict the processing of your personal information.
• Withdraw consent for the use of your personal information, where applicable.

To exercise these rights, please contact us at chanelmathematics@gmail.com.

8. Children's Privacy

Our services are intended for students with parental or guardian consent. We do not knowingly collect personal information from children under the age of 13 without appropriate consent. If you believe we have collected information from a child without consent, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Chanel Mathematics

chanelmathematics@gmail.com 

+65 9422 8333

By using our services, you acknowledge that you have read and understood this Privacy Policy.